Reading Findings and Recommendations

RockWiFi™ Pro Support

RockWiFi Pro automatically analyzes your Wi-Fi environment and generates findings — specific, evidence-backed insights about issues, risks, and opportunities. Each finding includes a severity level and a recommended action so you know exactly what to address and in what order.

What Are Findings?

Findings are automated insights generated by analyzing the data collected from your Wi-Fi scans, surveys, and diagnostic tests. Each finding identifies a specific issue with supporting evidence, a severity rating, and a clear recommended action.

Severity Levels

Critical

Issues with immediate impact on users. Examples:

Warning

Significant issues that should be addressed soon. Examples:

Info

Opportunities and observations that are not urgent. Examples:

Finding Categories

Actionable Recommendations

Every finding includes specific next steps. RockWiFi Pro does not just tell you to “improve coverage” — it tells you to “add an AP near the northeast corner where signal drops below −75 dBm.” Recommendations are grounded in the data collected during your scan or survey so they are specific to your environment.

Tips

Still need help?

If you're still experiencing issues, contact us or email support@rockriverresearch.com.