Using the Flight Recorder

RockWiFi™ Pro Support

What Flight Recorder Does

Flight Recorder continuously logs Wi-Fi and network state changes in the background. Like an aircraft's black box, it captures everything that happens on your wireless connection — so when something goes wrong, you can rewind and see exactly what happened, when it happened, and what the network conditions were at that moment.

What It Logs

Flight Recorder captures four categories of data:

Wi-Fi State Changes

Network Events

Wi-Fi Metrics

Connection Quality

How to Use It

  1. Open Flight Recorder from the sidebar.
  2. Click Start Recording — events begin logging immediately.
  3. Go about your work or walk the site — the recorder runs in the background without affecting your workflow.
  4. Come back and review the event timeline to see everything that occurred.

Reading the Timeline

Use Cases

Roaming Analysis

Walk between access points and review how your device roams. The log shows which BSSID the device connected to, when the handoff occurred, and what the signal level was at the moment of each roam. This data reveals whether roaming thresholds are too aggressive, too sticky, or working correctly.

Intermittent Issues

Leave Flight Recorder running to capture the exact moment connectivity drops. Instead of trying to reproduce a reported issue, let the recorder catch it and then review what happened — was it a signal drop, a BSSID change, a DNS failure, or something else entirely?

Before/After Comparison

Record a session before making network changes, then record another session after. Compare the two to verify that roaming behavior improved, signal drops decreased, or connectivity became more stable.

Client Documentation

Export the log as evidence of network issues for client reports or support tickets. The timestamped, detailed event data provides objective proof that goes beyond subjective user complaints.

Data Shown Per Event

Each logged event includes: timestamp, event type, SSID, BSSID, signal (dBm), channel, channel width, band, Wi-Fi standard, MLO status, frequency, maximum data rate, gateway status, and internet connectivity status.

Tips

Still need help?

If you're still experiencing issues, contact us or email support@rockriverresearch.com.