Automatic Updates
Updates are delivered through the Microsoft Store. When an update is available, it downloads automatically. You can also check manually in Store > Downloads & Updates.
What Updates Include
Bug fixes, performance improvements, new features, new Wi-Fi standard support, and UI enhancements. All updates are free — there are no paid upgrade tiers.
Update Frequency
We ship updates regularly. Major features are announced on our website. Minor fixes and improvements ship as they're ready.
No Breaking Changes
Updates preserve your survey data, settings, and saved sessions. You won't lose work after an update.
Getting Help
- Browse the Support Center for guides and troubleshooting articles.
- Check the FAQ for answers to common questions.
- Email support at support@rockriverresearch.com.
Feature Requests
We welcome feedback. Contact us with feature ideas, workflow suggestions, or improvements you'd like to see.
Compatibility
We support the latest Windows 10 and Windows 11 releases. When Microsoft adds new Wi-Fi APIs or 802.11 standard support, we update RockWiFi Pro to take advantage of them.
Still need help?
If you're still experiencing issues, contact us or email support@rockriverresearch.com.